1. In case of Bangles, can be exchanged if there are sizing issues, for customized sets there is no return or exchange policy.
2. The products should be unused in any cases.
3. The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
4. Customized products cannot be returned or exchanged.
5. Return/Exchange would not be accepted if request not raised within 2-3 days of receiving the product.
6. The product should be sent back in 5-7 days after the return or exchange request is approved.
7. Products bought during sale are non-refundable.
8. Jewelry such as Earings, Necklaces, Ring, Bracelets etc. cannot be returned or exchanged until it get damaged while shipping and also opening video is compulsory for that.

Cancellation Policy

In case there is an order cancellation, please do so before it is shipped. Shipping charges are non- refundable once the order is dispatched. You can request your order cancellation through the link: vaasucrafts@gmail.com. There is no order cancellation policy for customized orders.

Return/Refund Policy

1. Vasu Crafts have a return and Exchange policy for the fixed sets and damaged products during shipping. Opening video is compulsory.
2. If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at vaasucrafts@gmail.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
3. Shipping charges remains non-refundable.
4. Raise your return request within 2 days of receiving the shipment through vaasucrafts@gmail.com.
5. If you receive any defective product, do contact us immediately by mailing us at vaasucrafts@gmail.com with your Order ID and send us a snapshot of the defect. We will either provide refund amount of the product.
6. If you have to cancel an order, please do so before your order is shipped, for customized order there is no cancellation process.
7. If you cancel your order before it has been shipped, we will refund the entire amount.
8. The shipping charges for sending the products back has to be borne by the customer.
9. Once we have received the products a quality check would be done by our inspection team.
10. The amount refunded to you would be only for the products not the shipping charges.
11. In case we do not have pick up service available at your location, you would have to ship the product. A maximum of 150 INR would be given to you as a credit note for reverse shipping.
12. We unfortunately do not have an exchange policy for international customers.
13. If you first opted for an exchange and then would want to return the exchanged product for a refund, you would have to bear the 150 Rs reverse shipping charges.

Exchange Policy

1. Raise an exchange request within 4-5 days of receiving the product. Once we have it with us, we will ship the replacement product to you within 5-7 working days. You can raise your exchange request through vaasucrafts@gmail.com. You will receive an approval mail from us within 48 hours if the request is accepted.
2. Mention the order details and complete shipping address on the packet as stated below – Order Number and the Name used while placing the order Shipping Address:. Please make sure that the original packing is intact when the product is picked up.
3. No return and exchange request would be accepted if the return/exchange request is raised after 4 days of receiving the shipment. In case of exceptional cases please write to us at vaasucrafts@gmail.com, You would be notified by us, once we receive your shipment.
4. In case we do not have pick up service available at your location, you would have to ship the product. A maximum of 150 INR would be given to you as a credit note for reverse shipping.
5. Exchange would not be accepted if the product was customized for you.
6. Products bought during sale are non-refundable
7. Exchange is possible only once. If you opt to exchange the product the 2nd time, you would have to bear the reverse shipping charges and forward shipping charges , which would cost you 300 INR.

Disclaimer Policy

1. The information contained in this website is for general information purposes only. The information is provided by www.vasucraft.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
2. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
3. Through this website you are able to link to other websites which are not under the control of www.vasucrafts.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
4. Every effort is made to keep the website up and running smoothly. However, www.vasucrafts.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
5. Vasu Craft gets in touch with customers only for order-related conversations. Vasu Craft or its representatives will not seek any personal, confidential information from you through calls, e-mails or messages for any purpose.